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Privacy policy

Pineapple Performing Arts School Private Policy

Here at Pineapple Performing Arts School Limited we take your privacy seriously. We will only use your personal information to administer your account and to provide the services you have requested from us. We will never sell your information with other organisations, and will only contact you with relevant marketing. In this Privacy Notice & Cookies Policy you can find out more about what kinds of personal information we collect and how we use it, as well as what your rights are when it comes to accessing your data.

Here you’ll find our privacy policy describing our data collection, processing and usage practices. It also describes your choices regarding use, access and correction of your personal information. We aim to ensure that any personal information we obtain and use about you will always be held, used and transmitted in compliance with all applicable data protection legislation.

1. Information we collect
2. How we use the information
3. Third party websites and services
4. Third-Party Payment Processor
5. Security
6. Access to information
7. Cookies

1. Information we collect

When you register an interest in Pineapple Performing Arts School, registering with us will ask you for personal information, whether that be online or in person. This refers to any information that you voluntarily submit to us and that identifies you or your child personally.

By voluntarily providing us with Personal Data, you are consenting to our use of it in accordance with this Privacy Policy.

We might collect, store and use personal data such as:
Name, email, address, mobile number, Secondary contacts, date of birth, medical details, allergies details, SEN details, direct debit mandate forms and photo consent.

You are free to explore our website without providing any Personal Information about yourself or your child. However, we will collect information using cookies and/or traffic data which uses IP addresses or other numeric identifiers which analyse navigation and use of the website. This may be used for a retargeted advertisement for our use only.

2. How we use the information

We Never Sell Personal Information
Pineapple Performing Arts School will never sell or rent to any third party any of the personal information or data that you provide to us. Pineapple Performing Arts School uses the Personal Data you provide in a manner that is consistent with this Privacy Policy.

In addition to the uses identified elsewhere in this Privacy Policy, we may use your Personal Information to:

Send information or Pineapple Performing Arts School content to you which we think may be of interest to you by post, email, or other means and send you marketing communications relating to our business;
Respond to customer support requests; and otherwise to fulfill the obligations under the Pineapple Performing Arts School Customer Terms of Service.
We use personal data to communicate with you, like sending payment notifications, alerting you to changes in the service, or providing customer support.

If we do so, each communication we send you will contain instructions permitting you to “opt-out” of receiving future communications. In addition, if at any time you wish not to receive any future communications or you wish to have your name deleted from our mailing lists, please contact us as indicated below.

3. Third party websites and services

Our site may contain links to the websites of third parties through our blogs or social media accounts. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for those websites or their policies.

Pineapple Performing Arts School Limited employs the services of third parties when dealing with certain processes necessary for the operation of our systems. We use www.zapier.com and www.typeform.com to retrieve and push your data to our database (www.infusionsoft.com).

4. Third-Party Payment Processor

At Pineapple Performing Arts School we do not retain any personally identifiable information or any financial information such as credit card numbers. We process all of our payments through third party payment processors including Woocommerce, PayPal, WorldPay and Quickbooks. (You can review our third party payment processors private policies by clicking on them).

5. Security

We use a variety of security technologies and procedures to help protect your Personal Information from unauthorized access, use or disclosure. We secure the Personal Information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. All Personal Information is protected using appropriate physical, technical and organizational measures.

Pineapple Performing Arts School takes reasonable steps to protect the Personal Data provided via the Services from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or email transmission is ever fully secure or error free. In particular, email sent to or from the Services may not be secure. Therefore, you should take special care in deciding what information you send to us via email. Please keep this in mind when disclosing any Personal Data to Pineapple Performing Arts School via the Internet.

6. Access to information

You can choose at any time to opt out by contacting support at admin@pineapplearts.com, you can also contact us to opt out of your information being used for purposes other than it was originally collected.

You may request for us to provide you with any of the personal information that we hold about you. Such provisions can be provided to you free of charge and within the time scale of one month. We will remove your personal data when it no longer serves the purpose that it was collected for.

7. Cookies

You are free to explore our website without providing any Personal Information about yourself or your child. However, we will collect information using cookies and/or traffic data which uses IP addresses or other numeric identifiers which analyse navigation and use of the website.

Pineapple Performing Arts School uses cookies to analyse trends, administer the website, track users’ movements around the website, and to gather demographic analytical information about our user base as a whole.

Advertising

We partner with third party ad networks to display targeted advertising on other sites based upon your interests. We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available at: http://www.google.com/privacypolicy.html.

Contact

If you have any questions or do not agree with the data practices described in this Privacy Policy, please write to us by email at admin@pineapplearts.com or by mail to our Registered office; 139 – 141 Chase Side, Enfield, Middlesex, EN2 OPN.

You can choose at any time to opt out by contacting support at admin@pineapplearts.com you can also opt out of your information being used for purposes by calling us.